FAQs
frequenty asked questions

 


General
Q: How long will my order take?
A: Typical turn-around time is two weeks from the date your order is placed. Let us know if you need it sooner.

Q: Is there a quantity discount?
A: Yes! Clothing prices and decorating costs go down significantly with quantity. Look at the following quantity table to determine your optimum order quantity.

Price breaks chart:
6 12 24 48 96 192 384

Q: What about a minimum quantity?
A: For Embroidery there is a 6 piece minumum; Screen Printing a 24 piece minimum.

Q: What file formats can you use?
A: Though GIFs, JPGs, and BMPs are preferable, we also accept Adobe Illustrator and Corel Draw files too.

Q: Will you accept pre-digitized art?
A: Certainly! Please e-mail your file as an attachment to webinfo@clicksundance.com.

Setup Fees

Q: How much will it cost to digitize my design and embroider it?
A: That depends entirely upon the size and complexity of the art you submit. The average logo contains about 6,000 stitches. Charged @ $10.00 per thousand stitches this totals $60.00

Q: Will my design have to be digitized again the next time I order?
A: Re-using a design will not incur any further digitizing fees unless it is significantly altered. Resizing a design will incur a minimal edit charge. Color changes are at no charge.
 

 

 
 


 
Sundance Inc. All RIGHTS RESERVED    

4050 Durock Rd # 13, Shingle Springs, CA 95682-8450 • Phone: 1-800-738-8680